Intelligent Monitoring

Product Information

The Intelligent Monitoring alarm control room monitoring software is a total solution for alarm control room monitoring software package for the modern progressive security company in the marketplace today.  A security expert developed the Intelligent Monitoring alarm control room monitoring software and it offers complete control over your biggest and most valuable cost centres.  Special care is given to transport, telephone and communication, labour and of course the most valuable, the clients base.  The Intelligent Monitoring alarm control room monitoring software totally integrates all these facets recording everything that is going on in your Company every minute of the day.

Main Monitoring Window 

The Intelligent Monitoring alarm control room monitoring software is developed to function off Microsoft Windows(tm)as an operating platform.  With windows as a gateway the Intelligent Monitoring alarm control room monitoring software has no limits about the total I.T. integration of our package.  With dial up facilities you could monitor the exact events occurring, the event's status, alter the priority of the event or simply monitor what is happening in your alarm control room from anywhere in the world.  At the touch of a few keys you can see the exact status of any event your company performs as it is being actioned by your staff.

You enter all your vehicles, officers/wardens,  operators/controllers and clients into the setup of the Intelligent Monitoring alarm control room monitoring software along with all your personalised information i.e. call signs, areas, report codes, systems etc.  All the necessary telephone numbers of the clients, keyholders, emergency number etc. are entered and with the use of a modem these will be the only numbers available to your staff to call.  You control the areas of the Intelligent Monitoring alarm control room monitoring software your staff can reach. Every minute that lapses you will know exactly what is happening second by second.

Warden Allocation Window

Other features are for instance: Kilometers travelled by the patrol officer when attending to the event.  It features the time response of the controller as well as the patrol officer.  It is now possible for you to monitor the productivity of both the controller and the patrol officer.  Additional notes/memos space allows all necessary information to be added to each client file.  Easy finding of a client with the search facility by using a keyword or telephone number in the Intelligent Monitoring alarm control room monitoring software.

You can manage incidents like example, local area power failures and other natural disasters like a lightning storm, by just activating the Disaster Mode of the Intelligent Monitoring alarm control room monitoring software system.  This Disaster Mode will help the operator to manage non essential events for example all the power failures, battery low signals with out the operator having to work at it.   When the local area power failure is over, the operator now only has to concentrate on the clients which has still a problem with power i.e. still no power as the result of the main trip switch still being off or has tripped as a result of lightning storm.

Patrol Checklist Entry

Another features of the Intelligent Monitoring alarm control room monitoring software include a patrol check management program, to help you to ensure individual attention to clients as well structure it in such a way that patrol/site checks are done economical and that control is guaranteed.

You tailor the Intelligent Monitoring alarm control room monitoring software to your company and make it absolutely unique to your company.  The more facets of the Intelligent Monitoring alarm control room monitoring software you use, the more you will have control and visible saving.  In fact we are so confident in our product that, if fully utilised, we have seen that you can have a saving at the least of 20% petrol a month and at the least 20% on your telephone account after the first month of installation of the Intelligent Monitoring alarm control room monitoring software.

Subscriber Entry Window

You can offer each of your clients individualised service as you are able to tailor the exact requirements for each possible event that you may receive from your client.  You can have a different opening and closing time for every single day of the week.  With the optional SMS module, you can SMS your clients or your staff with the alarm activation.  Guaranteeing your client of exact service and value.

Job Card Maintenance

The job card system provides you total control of the sales process from quote to the invoice.  Complaints can be logged onto the system and the request form (internal e-mail with audit) system gives you the power to keep track of this.  These features in the Intelligent Monitoring alarm control room monitoring software will give you the power to deliver timely exceptional service.

This Intelligent Monitoring alarm control room monitoring software product is proudly researched and developed by TraxRecord Ltd - United Kingdom and in association with Classic Systems (Pty)Ltd - South Africa.